On 12/10/2013 10:36 AM, Mikael Abrahamsson wrote:
On Tue, 10 Dec 2013, MUSCARIELLO Luca IMT/OLN wrote:
We actually did talk about having a self-service portal where the
customer could choose their preferred profile, either fast (no
interleaving), 4ms or 16 ms interleaving, and also their safety
margin to 6, 9 or 12 dB. Fast or 4ms interleaving worked well with
12 dB SNR margin (which means lower latency but also lower access
speeds), whereas 6dB margin often required 16ms interleaving to work
well.
Was that successful? Did customers use that?
Usually it is not, but I'd like to know about your experience.
We only talked about it, it was never implemented (at least not when I
was there). We however made the different profiles available to
customer service, so customers could call in and have their profiles
set to whatever suited them best.
The approach you mention is way more general.
Having a portal to manage per-customer last-mile QoS requirements (and
the protocols to enforce that choice) is interesting.
I am curious to know if customers are used to call to set their profile.
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