On Thu, 21 May 2009, john.mcl...@sybase.com wrote: > >.. Possibly have a report a BOINC bug > link on each project web site.
That's what we do, and if the user arrives via a referer then that is the default for the "where were you" field. You can also set other field defaults via GET parameters in the URL > Would also be useful to have a "report a > project application bug" on each project web site. So the app name/id could be a parameter. I seem to remember some Apple apps had a "bug" icon/button that worked like this, though I don't know if they still do this. The idea is to make it easy for people to report problems, but to screen things from the ticket system. And always say "thank you" for their efforts. They took the time to do something intended to be helpful (even if their tone does not communicate it that way). We're a lot worse off if they don't. -Eric _______________________________________________ boinc_dev mailing list boinc_dev@ssl.berkeley.edu http://lists.ssl.berkeley.edu/mailman/listinfo/boinc_dev To unsubscribe, visit the above URL and (near bottom of page) enter your email address.
