On May 21, 2009, at 7:53 AM, Eric Myers wrote:

> On Thu, 21 May 2009, john.mcl...@sybase.com wrote:
>>
>> ..  Possibly have a report a BOINC bug
>> link on each project web site.
>
> That's what we do, and if the user arrives via a referer then
> that is the default for the "where were you" field.
>
> You can also set other field defaults via GET parameters in the URL
>
>> Would also be useful to have a "report a
>> project application bug" on each project web site.
>
> So the app name/id could be a parameter.
>
> I seem to remember some Apple apps had a "bug" icon/button that worked
> like this, though I don't know if they still do this.
>
> The idea is to make it easy for people to report problems,
> but to screen things from the ticket system.  And always say "thank  
> you"
> for their efforts.  They took the time to do something intended to
> be helpful (even if their tone does not communicate it that way).
> We're a lot worse off if they don't.

They do, though in a lot of cases they turn it off unless you turn it  
back on in options (or hidden options)

There are also several ways to submit feedback.

They also have a better crash reporting system than windows ...
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