Cathy. I have never had a problem with the bn help system. Every time I am
somewhere where I don't know what to do and press help, I always get the
info I need. Sure. I wish we could search the manual or use the arrow keys
to move through it quickly, but pressing help has always worked for me. I
don't want to type in some search term and be told there is nothing there
only to have to type in another and another.
Imagine how much memory an intellligent help system might take up with
artificial intelligence.
At 8/17/2005, you wrote:
Well, Sarah, that's why there are people called Technical Writers who do
this for a profession, and get big bucks for doing it. Your term
eventually is the clue that this help system is not as easy to use as it
might be. A good help system gets the information you need promptly
without meandering through extraneous topics, details, and related
comments. Perhaps you haven't yet had experience with a really rigorously
written help system as they are few and far between.
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