Terri, You can do this service reset and it won't hurt a thing. When the unit is dead in the way you describe, this is what humanware recommends. As with other resets, there is no loss of data.
The symptoms you describe are exactly those which can be corrected with the service reset, including even the reset by itself not working at all. But, the combination of the record button and reset should do it for you. If you feel more comfortable talking to humanware first, that's certainly the best way to go. Just trying to save you a phone call and probably either a wait on hold or a wait for callback. Don On Sun, 9 Oct 2005 12:33:13 -0700, Terrie Terlau wrote: Don, Christopher, and Joseph, Thanks for your helpful suggestions. I really appreciate your help. I will wait to talk to Humanware tomorrow before doing anything, but I'll bet they have me do just what you suggested. Thanks again. Terrie ----- Original Message ----- ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
