Try all appropriate resets first. Remove all flash cards from your unit
when doing the simple push button reset or the dots 4 5 6 reset. Never
have the BN reformat a flash card!
Jim Aldrich
At 10:06 AM 09/18/2005 , you wrote:
My name is Jess Fox, and I have a BrailleNote B.T. that runs Keysoft
version 5.1. I had a battery replaced in 2003, and the unit has been
running fine until July 2005. I noticed that the pins were jumping,
and I noticed that the speech was malfunctioning. I fixed the problem
by reformatting my Compact flash card, and it was running well until
yesterday. I noticed that the BrailleNote was giving me the error
alert tone when I was attempting to tell the unit to select the Flash
Disk., and I would have to press the "F" key three times in order for
the BrailleNote to execute my command. Also, I noticed that the tops
of the pins that make up the BrailleNote were up when I created a new
document, and there are no pins on the Braille display when you create
a new document. I have two questions for anyone that can help me with
my issue. The first question that I have is: Do I need to reformat my
compact Flash card in order to rectify this problem? The second
question that I have is: Do I need to send the BrailleNote back to
have a battery replacement in order to rectify this problem?
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