Hi Julie, I've never quite had that problem, although I have had trouble connecting to ActiveSync via USB with my PK from time to time. But, usually the c3 and c4 reset fixes things. Now, you said you tried the 1 2 3 reset. Did you try either the 4 5 6 reset, or powering the unit completely down by holding down the c1 and c4 for about three seconds? ----- Original Message ----- From: "Julie Stamm" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Wednesday, December 14, 2005 7:56 PM Subject: Re: [Braillenote] serious braille note problem
Hi all, i recently tried to connect my PK to activesync via USB today. the computer was ablt to recognise there was a cable plugged in, but i was never able to set up a partnership between the pk and laptop. anyway, that is not the issue, after several attempts to connect, the pk froze. i tried a c3,c4 reset. still nothing. 1,2,3 reset.. still nothing. at the moment it is sitting on a table, displaying main menu. no reset beeps or navigation ability. i have called humanware, but they have yet to get bacvk to me with any more possible ideas or RMA. could this be an indication that there is something internally wrong with the unit, that it would not be possible to connect to activesync at all? thanks, julie ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
