This is a really good point and I might add common practice.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rusty Perez Sent: Wednesday, September 14, 2005 1:44 PM To: 'Braillenote List' Subject: [Braillenote] Transplant customers with debit cards BE WARE Hi folks, at the risk of getting stomped on again, I want to make those who are considering an Mpower transplant aware. If you use a debit card, be ware that Humanware's system will "preauthorize" your card. As I understand it, a charge is done in two stages. The request for the charge--to make sure the money is there--and then a finalization of the charge--to request the funds. In my case, this meant that they charged my debit card for nearly $2200--to see if I had enough money--but they didn't plan to "finalize" the charge. I wasn't made aware of this; it could be that I did not tell them I was using a debit card. My bank puts the funds on hold in preparation for the finalization. Two days after calling Humanware, I spoke to my bank and discovered that my checking account was $2000 overdrawn because of the Humanware "preauthorization." I was surprised. Of course the funds will be in place when Humanware does the work, but I didn't expect to need them now. After understanding the process, I wished that Humanware had explained what might happen. So, if you are using a debit card, just be aware of this issue. Rusty ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
