Les and list,

My wife's classic BN unit has the dot two doing much the same thing. I would say this is more of a braille display problem and it probably needs to be attended to and sadly it had to become intermintent when put into your M-power. What I'm trying to say is that this is more likely a braille display problem rather than an M-power problem. The display on my classic unit has the opposite problem. Dots five and eight in cell eleven won't go down so that will need to be attended to depending on what I do with my older unit.

Jim Aldrich

At 04:54 AM 11/05/2005 , you wrote:
Hi Joseph and Others,

Well, when I turned my unit on this morning, dot 3 was missing again from
the menus.  I had exercised the display several times last evening, so I
guess it's going back on Monday.  I appreciate the assistance, it was worth
a try anyway to resolve this.
Best Regards,

Les

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Joseph Lee
Sent: Saturday, November 05, 2005 12:58 AM
To: [email protected]
Subject: [BrailleNote] mPower help

Hi everyone,
This is Joseph. if the software is ok, then it got something to do with the
hardware. That kind of incident happened to me once: dot 7 on the 8th cell
didn't come up. So what I did was I excercised the display and it retured to
normal. There is a lot of dicussion about this in October or September 2005
monthly mailing list (I'm not sure which, but I saw many incidences.) Try
excercising the display. That usually sorts out the problem. If it doesn't
help, then you should send your uit back for service. One more thing: you
should clean your display periodically, and you should sen your unit back to
HumanWare for service at least once a year to clean the display. Thanks.

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