Crap, what sticker? I didn't notice one when I upgraded? Is this going to mean I'll have trouble when I go to upgrade to the m power? I honestly didn't see any kind of sticker, but with a toddler running around, hmmm. Desiree ----- Original Message ----- From: "Kathy Williams" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Monday, August 08, 2005 9:36 AM Subject: Re: lost sticker Re: [Braillenote] update
> Is that anything like just following orders? It certainly didn't answer any of my questions. What is Microsoft having you do that is creating this difficulty of your sending a tiny piece of paper to your blind customers which they need to stick on the back of their units? And what kind of license is this? As I read the instructions for licensing, there is the license for the pre-installed software which this must not be because then it would be up to you folks to paste the sticker on the unit when you do the installing. Then there is the license for packaged software purchased separately in which case there is also a certificate of authenticity (about 5 by 7 inch paper) on which the little label is affixed. This makes it hard to lose. Now clearly you're not doing either of these things. But whatever licensing system you're involved in with Microsoft it is creating difficulties for your customers that you folks seem to want to turn into the sale of another operating system rather than > help solve for your valued customers. How come? Are we talking about a $3 license fee for WINDOWS CE? if this is the case, and Humanware isn't keeping track of the license connected with the serial number of the unit, seems kind of small to not just eat the $3 for PR that has been lost in this issue already. Perhaps this isn't software that qualifies for the $3 license. For PR I'd still try to work it out to just replace the license code to the customer rather than threatening with action by microsoft and other qualified third party investigators auditing licenses etc. etc.. Why would Microsoft even question the source of software on a system that only works with the software from you folks. Clearly it came from you folks. And they do have a process for the seller to replace license stickers at no charge to the customer in some situations. I find it difficult to believe they wouldn't make this one of them. Microsoft isn't the Gestapo. They're just folks. > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > >
