Hi Richard, Does the problem disappear on a c1c4 reset? If this is usually the case, our Verification team have pointed out that this is a known issue on the BrailleNote PK.
Regards, Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch new Zealand DDI: +64 3 940 2265 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "Richard Turner" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Thursday, November 17, 2005 3:04 AM Subject: Re: [Braillenote] PK and USB malfunction? > I now get the same thing happening at home on my computer running > Windows XP Home Edition. I haven't used Activesync in a long > time. I am wondering if it is a problem in the 6.01 PK update? > I never had this problem before. > > Anyone from Humanware please chime in? > > Richard > > on Tuesday 11/15/2005 06:23 PM, Mary Ellen Earls said: > >I get this all the time I don't know what the problem is. > > > >----- Original Message ----- From: "Richard Turner" <[EMAIL PROTECTED]> > >To: "Braillenote List" <[email protected]> > >Sent: Tuesday, November 15, 2005 3:34 PM > >Subject: [Braillenote] PK and USB malfunction? > > > > > >>For some mysterious reason, when I plugged my PK into the USB port > >>today, the computer decided that the "usb device has malfunctioned..." > >>I hear the connect tone and then the disconnect tone, > >>repeatedly. Once in a while, activesync tries to connect, but doesn't hold. > >>Does anyone have a solution for this? This hasn't happened quite > >>this way before. > >>The computer is an HP running Windows XP Pro. The PK is running > >>Keysoft 6.01. > >> > >>The Activesync connection is set to USB. > >>I have been using the GPS with the Bluetooth receiver, but I > >>switched the activesync connection back to USB before I tried to > >>connect to the computer. > >> > >>Thanks for any wisdom. > >> > >>Richard > >> > >> > >>___ > >>To leave the BrailleNote list, send a blank message to > >>[EMAIL PROTECTED] > >>To view the list archives or change your preferences, visit > >>http://list.humanware.com/mailman/listinfo/braillenote > >> > > > > > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.humanware.com/mailman/listinfo/braillenote > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote >
