Hello list: This is sometimes necessary as depending on the state of the battery, sometimes the software doesn't register that the battery is being charged. Therefore, the service reset is necessary to briefly disconnect the battery and power from the BraileNote which in turn, has the result of getting things working as expected. Regards,
Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch new Zealand DDI: +64 3 940 2265 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulse-support-nz__________________________ ----- Original Message ----- From: "Don Bishop" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Friday, December 09, 2005 9:27 AM Subject: RE: [Braillenote] Trouble with M Powr BT > Hi, > > Apparently that worked for you. I really don't know the cause, but maybe Dean can comment more on it. I just know it has happened in rather rare > situations and the service reset usually fixes the problem. > > I know it's really very unnerving. > > Don > > On Thu, 8 Dec 2005 17:26:34 -0000, Edwards T \(Cell\) wrote: > > Thanks don I appreciate your help. Have you any idea what could have > caused this fault? > > Taz. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Don Bishop > Sent: 08 December 2005 16:30 > To: Braillenote List > Subject: Re: [Braillenote] Trouble with M Powr BT > > Hi, > > Sounds like you need to try a service reset. > > Hold down the record button on the side of the MPower and while holding > it down, press the reset button. This will likely fix it. > > Don > > On Thu, 8 Dec 2005 16:22:35 -0000, Edwards T \(Cell\) wrote: > > Hi Jonathan, > > I have had my M Power brand new for about a month but I have recently > encountered a problem. This morning I switched on my M Power to use in > one of my lectures and it refused to swtich on. We have reset it three > or four times, with no effect. We thought it might have needed charging > so we put 9t on the power pack and left it to charge. However, still no > response at all. It was charged at 85 per cent last night I really need > this M power and I use it frequently. I'm upset that such a "stable" > battery could suddenly stop working. I thought the batery issue was > sorted as that is what I was told when I received my M Power. > > Best Wishes > > Taz > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote >
