What was the deal with your mPower?  Here's crossing fingers and toes you get 
it back soon!!!  LOL.

Katie

> ----- Original Message -----
>From: Karen McDonald <[EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Tue, 01 Nov 2005 13:10:44 -0500
>Subject: Re: [Braillenote] some observations

>Hello, list,

>I can't say enough good things about the MPower.  The only problem I've had
>is with the recording feature and HumanWare deserves five stars for their
>attention to this matter.  I sent my unit away last Wednesday at HumanWare's
>expense, and it was shipped yesterday.  Now how much better can a company
>do?  I don't know yet what they had to do in order to fix my unit, but for
>Jim especially because he has had the same problems, be encouraged.  I'm
>sure I'll have my unit by Friday, if not before.

>Karen
>----- Original Message -----
>From: "James Aldrich" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Sent: Tuesday, November 01, 2005 1:41 PM
>Subject: Re: [Braillenote] some observations


>> Isaac,

>> I think you too are suffering too many stomach pains from reading this
>> list!  The M-power truly is a fine product!  It isn't without problems I
>> agree but it truly works better than the previous classic products.  I
>> have had a BN here for at least four years.  I have seen much improvement
>> in the BN family of products since I bought my first unit!  I challenge
>> you privately to show me anything better on the market than a PC or
>> another notetaker that would be better than the M-power or PK!  I dare you
>> to do so!  I wouldn't put it on the list but you can write me privately if
>> you like!  Perhaps those of us who have M-power units would take the time
>> to talk about what we like about the M-power, we might put the list into a
>> better perspective on this product!

>> Jim Aldrich

>> At 11:19 PM 10/31/2005 , you wrote:
>>>Kim,
>>>I have two comments to make:
>>>1.  Does the Mpower support the traveler floppy drive which worked in
>>>earlier versions of the Braillenote?
>>>2.  Why are there no "trial" units? When I wanted to purchase a
>>>versabraille from Telesensory Systems years ago, they let me borrow a
>>>versabraille for a whole week! that was more than enough time for me to
>>>decide whether I could use the unit.  I recently spoke with a vendor about
>>>another product and I asked if there were demo units.  The answer was an
>>>emphatic "YES!!!" Now I didn't borrow the unit because I am not serious
>>>about purchasing it presently.  I only ask to demo something that I may
>>>recommend for someone else or that I may buy for myself.  the guy that I
>>>asked about this was downright unfriendly.  This is a Humanware employee.
>>>Oh, well, I won't be recommending the Mpower for my client.
>>>Isaac

>>>On Mon, 31 Oct 2005, kim wrote:

>>>> Upon hearing about the Braille Note Mpower, I was very
>>>> excited, and have seriously considered purchasing one
>>>> for some time.  After reading the list however, I have
>>>> felt more discourage for a few important reasons.  The
>>>> first of these involves the new unit, whether it is a
>>>> transplant, or a completely new one's ability to lock
>>>> up for some unexplained reasons.  Just today in fact,
>>>> someone posted about her Braille Note locking up after
>>>> she received an attachment, which she could not read,
>>>> because the unit claimed it was not a valid word for
>>>> windows 6.0 or word 97 file.  Does this also mean that
>>>> Word 2003 files are not supported? This is only one
>>>> instance of the unit locking up, but there have been
>>>> others mentioned, which are unexplained.  One of these
>>>> occurs, when the braille note will not accept
>>>> peripherals such as micro drives.  From negative micro
>>>> drive experiences that users have had, the use of the
>>>> PCMCIA card slot will cause the unit to lock up, and
>>>> in some cases, cause a reset loop.  When asking about
>>>> peripherals, and their compatibility with the Braille
>>>> Note, there are severe limitations, and no real desire
>>>> on the part of people from Humanware that I have
>>>> observed to expand it.  This lack of enthusiasm for
>>>> expansion extends not only to peripherals, but to any
>>>> limitation that is mentioned concerning the Braille
>>>> Note Mpower The most recent example, is the person who
>>>> asked about being able to pause a recording, and
>>>> resume in the same file.  The answer was no, but that a
>>>> new file could be created.  This could have just been
>>>> an idle question, but it is something which would be a
>>>> usable feature for people to have.  There was no
>>>> promise to look into it farther.  I realize that this
>>>> unit is new, and therefore, a lot of improvement is to
>>>> be had.  It will not be perfect, but taking suggestions
>>>> or questions from users seriously, instead of
>>>> deflecting them with a band-aid-like solution is quite
>>>> discouraging.

>>>> Sincerely,
>>>> Kim



>>>> __________________________________
>>>> Yahoo! FareChase: Search multiple travel sites in one click.
>>>> http://farechase.yahoo.com

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