Hi Jonathan and list! I hope the list isn't getting this message twice, because I had to stop and do a reset to get my spelling dictionary back. I am still waiting on when I can send my old bn in for a transplant, but what I was wondering is this. Can you record a streaming program to a storage device on the mPower? For example, if I found a show on Acb radio that I liked, could I record it on a megastorage device? Thanks for all your help!!
Richard, eagerly awaiting his mPower!! > ----- Original Message ----- >From: [EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Tue, 1 Nov 2005 15:37:30 -0500 >Subject: Re: [Braillenote] some observations >Hi Kim, thanks for your observations and feedback. Hopefully without >sounding too defensive, I can address some of your points. What I have to >say may also be of interest to people who haven't been on this list for >very long, as the release of BrailleNote mPower has resulted in plenty of >new subscribers. >The first point I would make is that if a computer was ever created with >software and hardware that didn't from time to time experience undesired >behaviour, I think we'd all own one. This isn't to say that we're satisfied >when we hear of issues like this, because we're not. Far from it. that is >in fact why, unlike some other companies, we invest resources in running >our own list. As the International Product manager for the BrailleNote, and >the person who makes the decisions about what goes into these products, I >try where possible to read the list and respond. I hope that HumanWare >staff might be given credit for being some of the most accessible in the >industry. This forum is an open one where we take feedback, good and bad, >and use it as part of our planning processes. For example, there is one >freezing issue that we feel has been occurring for some customers with >inappropriate regularity. When we discovered this, we took resources away >from other projects to address it. Any new product is going to have a few >issues because designing something like this is full of various use case >possibilities and complexity. I think how we should be judged though is how >thoroughly and rapidly we respond to critical issues. >I would have to respectfully disagree with you about HumanWare not having >address the issues surrounding some microdrives. Dean Jackson has mentioned >on this list, that the older 5 volt cards are not supported on BrailleNote >mPower. When you build a product like this, there are always tradeoffs. The >faster processor on the BrailleNote mPower will draw more current, and in >an effort to keep battery levels under control, sometimes support for older >products may not be possible. I remember many years ago now upgrading to my >first PC that didn't support the old 5.25 inch floppies. Technology >advances, but we do try to retain backward compatibility whenever possible. >Regarding my response to the recording issue, all issues raised on this >list as suggestions are logged and considered for future releases. I have >made that point before, but appreciate that it is worth making from time to >time for the benefit of new subscribers. So I don't say at the end of every >message that we'll consider this for a future release, because we always >look through our database of suggestions. A practical example is the >BrailleNote mPower itself. When I sat down to think about what the next >generation of BrailleNote would be like, I gave great weight to the most >common requests. They included USB support, streaming audio, greater speed, >more storage, and more. So I think we endeavour to listen to customers and >respond as best we can to the huge number of needs that get expressed to >us. But we can always strive to do better and I appreciate the feedback. >Jonathan Mosen >BrailleNote Product Marketing Manager >HumanWare >DDI: +1-925-566-9265 >http://www.humanware.com > kim > <[EMAIL PROTECTED] > ahoo.com> To > Sent by: [email protected] > braillenote-bounc cc > [EMAIL PROTECTED] > .com Subject > [Braillenote] some observations > 01/11/2005 12:38 > a.m. > > Please respond to > Braillenote List > <[EMAIL PROTECTED] > .humanware.com > >Upon hearing about the Braille Note Mpower, I was very >excited, and have seriously considered purchasing one >for some time. After reading the list however, I have >felt more discourage for a few important reasons. The >first of these involves the new unit, whether it is a >transplant, or a completely new one's ability to lock >up for some unexplained reasons. Just today in fact, >someone posted about her Braille Note locking up after >she received an attachment, which she could not read, >because the unit claimed it was not a valid word for >windows 6.0 or word 97 file. Does this also mean that >Word 2003 files are not supported? This is only one >instance of the unit locking up, but there have been >others mentioned, which are unexplained. One of these >occurs, when the braille note will not accept >peripherals such as micro drives. From negative micro >drive experiences that users have had, the use of the >PCMCIA card slot will cause the unit to lock up, and >in some cases, cause a reset loop. When asking about >peripherals, and their compatibility with the Braille >Note, there are severe limitations, and no real desire >on the part of people from Humanware that I have >observed to expand it. This lack of enthusiasm for >expansion extends not only to peripherals, but to any >limitation that is mentioned concerning the Braille >Note Mpower The most recent example, is the person who >asked about being able to pause a recording, and >resume in the same file. The answer was no, but that a >new file could be created. This could have just been >an idle question, but it is something which would be a >usable feature for people to have. There was no >promise to look into it farther. I realize that this >unit is new, and therefore, a lot of improvement is to >be had. It will not be perfect, but taking suggestions >or questions from users seriously, instead of >deflecting them with a band-aid-like solution is quite >discouraging. >Sincerely, >Kim >__________________________________ >Yahoo! FareChase: Search multiple travel sites in one click. >http://farechase.yahoo.com >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote
