Who cares what Human Ware wants?  What ever happened to customer service? Maybe 
Humanware has a cultural problem that will drag pulse Data down with them.

Brenda Mueller


> ----- Original Message -----
>From: "Richard Ring" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Wed, 13 Jul 2005 11:11:25 -0500
>Subject: RE: [Braillenote] Doesn't click, Doesn't Copy

>Ok.
>First of all, as I stated earlier, Humanware wants to keep the product
>as far from the GUI as possible.
>I think there is room for improvement, however, I think that some of us
>expect functionality and robustness that simply isn't there.
>I don't know any sighted people who download 500 emails on their Ipaqs,
>and yet, people on this list do it on their Braillenotes all the time.
>However, it seems to me that in order to handle that kind of traffic,
>one must perform a good deal of maintenance, and frankly, I'd much
>rather use a PC where all I have to do is download and read the mail, I
>don't have to free database space, I don't get error messages such as
>"the operation completed successfully" (which means almost the exact
>opposite of what it says)
>I simply am not willing to work that hard to simply read email.  I do
>feel that cutting and pasting between applications in the ordinary way
>should be supported, all I was trying to say is that is you feel that
>because you paid a huge sum of money for your Braillenote that it should
>have all of the functionality of a laptop, then you were highly
>misinformed and you would have been better served by purchasing a small
>light weight laptop.  When I say you here, I mean anyone.
>Remember when our notetakers were notetakers?  They served their
>function quite well.  Now, our PDAs are expected to perform many new
>duties, and frankly, they do many things quite well.
>Many individuals like the Braillenote family of products because they
>are menu driven but they don't present a Windows interface.
>Many prefer that interface over a PC.  Well, fine.  Obviously, this is
>one of the biggest selling points for Humanware.
>But, Humanware never told anyone that having a Braillenote was the same
>as having a laptop.
>It isn't.
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Paul
>Henrichsen
>Sent: Tuesday, July 12, 2005 6:52 PM
>To: Braillenote List
>Subject: RE: [Braillenote] Doesn't click, Doesn't Copy


>I guess the obvious question is why will it never happen? There is no
>reason why the programmers could not make the pk act as if it were a
>little
>computer. Just because people classify the bn as a PDA doesn't mean it
>has
>to be limited by necessity. PDA's, themselves, do things differently
>depending on the price you pay for the unit.
>But again, why will it never happen that the bn cannot act more like a
>pc?
>What aare your reasons for making such a statement?
>What the bn does or doesn't do depends on what PDI decides is important
>to
>implement.
>If older braille units had a way to dial numbers, why doesn't the bn
>have
>this feature? Easy. PDI decided it wasn't important or a feature that
>many
>folks would use.
>Why can't we click on a url within email or copy an address from an
>email
>easier? Who knows. But there is no reason other than memory limitations
>that these features and many others could not be implemented if PDI
>thought
>they were necessary.
>Why not?
>?
>At 7/12/2005, you wrote:

>>This isn't a regular computer!
>>It is a PDA, and all PDA's suffer from limitations that do not show up
>>in a PC.
>>Sure, the product should be improved, all products should.  However, if
>>you expect the Braillenote or any other PDA to behave precisely like a
>>PC, it will never happen.


>>-----Original Message-----
>>From: [EMAIL PROTECTED]
>>[mailto:[EMAIL PROTECTED] On Behalf Of Gabe Vega
>>Sent: Tuesday, July 12, 2005 11:14 AM
>>To: 'Braillenote List'
>>Subject: RE: [Braillenote] Doesn't click, Doesn't Copy


>>And I agree with you and I feel the same. But instead of improving the
>>products they got, they make a new one and rave about it being the best
>>thing since slaced bread and leave us pk users in the dust.
>>Sounds like a company we all know and love
>>-----Original Message-----
>>From: [EMAIL PROTECTED]
>>[mailto:[EMAIL PROTECTED] On Behalf Of Nicole
>>Torcolini
>>Sent: Tuesday, July 12, 2005 9:09 AM
>>To: Braillenote List
>>Subject: Re: [Braillenote] Doesn't click, Doesn't Copy

>>     I have also noticed in general, not only in email, the block
>>commands
>>menu does not work in places that a regular computer would allow you to
>>paste things.  Two examples are the find and replace and creating files
>>and
>>folders.  I know there are more, but I can't think of them at this
>>moment.
>>----- Original Message -----
>>From: "Kathy Williams" <[EMAIL PROTECTED]
>>To: "Braillenote List" <[email protected]
>>Sent: Tuesday, July 12, 2005 4:27 AM
>>Subject: [Braillenote] Doesn't click, Doesn't Copy


>>> There are some truly annoying features and lack there of with the
>>> Keysoft email software. The awkward way one must handle adding an
>>> address to the address book is prehistoric.It is probably the number
>>> one reason I won't be using my new toy for Email as soon as I get my
>>> laptop back. While it's fun and fast, it's a pain in the neck to
>have
>>> to cut and paste from one operation to another just to get the
>address
>>out
>>of a message.

>>> The next most bothersome problem is not being able to click on an
>URL
>>> within an email message. This is truly annoying because while I was
>>> able to use edit commands to hear I was cutting the url, when I got
>to

>>> the internet area to enter it for my url selection, it had
>disappeared

>>> from the clipboard. Makes it a pretty expensive toy when you can't
>use

>>> it for the obvious.

>>> As someone else mentioned, the lack of phone dialing is surprising
>>> since it was a standard feature on both the Braillemate and
>Transtype
>>> for over a dozen years already. Where was Humanware when that
>standard

>>> was being developed I don't imagine anyone specificly asked them for
>a

>>> keyboard either, but they figured out it was expected.

>>> ___
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>>> [EMAIL PROTECTED]
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>>> http://list.humanware.com/mailman/listinfo/braillenote





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