This takes the cake. I have not tried to do this yet, figured it can wait until Friday when I will have time but last week I called HumanWare and they told me that all the updating of the database is done in New Zealand. They could give me no information. In this day of computer technology this seems strange to me, and I was also told that New Zealand has been off for several weeks which means that someone somewhere should have been doing these updates.
I don't know what someone was thinking, or not thinking but this is annoying. I suppose I'd better be sure I can't get a key and jump on the bandwagon with e-mail to whomever. Is this the way to treat loyal customers? Thank goodness this is such a superior product, my experiences of late with a transplant that took seven weeks, my inability to get a straight answer on SMA status from the website or a human and now this snag would make me consider that my business is not wanted, however, I don't think there is a better product out there for what I want and need. Off to check the website so that when Friday comes and I have more than a few minutes I may be able to do the upgrade on the transplant. . Rose Combs [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sarah Cranston Sent: Monday, January 23, 2006 1:33 PM To: Braillenote List Subject: RE: [Braillenote] product keys Hi Pam, you're not the only one. I can download the update files themselves, but there is no product key for v7. Hmmm. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Pam Quinn Sent: Monday, January 23, 2006 2:27 PM To: Bn List Subject: [Braillenote] product keys Well gosh, I hate to be the first one to post of a snag with the process, but were all of the product keys uploaded prior to the announcement of the release? Because the only thing available for me when I log in is 6.2. I did send an email to sma at humanware per the instructions, but have done this in the past with no response from that address. So I hope it was received. Thanks. Pam ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
