Hi. I have had a braille note classic and an Mpower. I don't think I have
ever lost files. Once, with my Mpower, my battery went flat last week and on
pressing reset, it erased my entire flash disk, but I have never seen that
behavior before.
I do see how some people on the list are losing files, but for the life of
me<grin>, I don't know how or why.
I think that this is probably a rare occurrence and shouldn't taint your
judgment as to whether to buy an Mpower or even a bn classic.
 


Paul Henrichsen
<[EMAIL PROTECTED]>


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rhonda Clark
Sent: Friday, February 24, 2006 6:39 PM
To: Braillenote List
Subject: re: [Braillenote] losing files

Hi List:

This is an interesting subject.  I spoke with Roger Behm from Adaptive
Information.  The problem of losing files is one he says he has not seen.  I
am interested in how many people lose files compared to those who don't.  I
know of a couple of people wanting to purchase the M Power, but are now
feeling reluctant to do so.

> ----- Original Message -----
>From: Sammie Clay <[EMAIL PROTECTED]
>To: Write Humanware <[email protected]
>Date: Fri, 24 Feb 2006 21:29:30 -0500
>Subject: [Braillenote] losing files


>hello Dean, Jonathan, and List,
>   For the past two days, I've read about losing files.  This problem 
>concerns me greatly.  I just sent my BrailleNote to Humanware 
>California to be upgraded to the MPower and have a few questions that 
>perhaps someone can answer about files lost.
>1.  If your device freezes and you can't go to Main Menu without 
>resetting, can't you remove your compact flash card to keep the 
>information on it from being erased? I understand that you will lose 
>any thing you are creating or editing, but if removing the card is 
>possible, it won't get reformatted, will it?
>2.  Will this reset erase all the messages in your E-Mail files and 
>folders if the device reformats?
>3.  is the Humanware staff, (tech support, repair, and engineers) 
>working to resolve this problem? On limited incomes, it is depressing 
>to finally be able to afford an upgrade or a new MPower, only to 
>discover it doesn't perform the simple task of saving what you have 
>written as well as the classic did.
>4.  With the exception of what I create in my E-Mail folders, 
>everything I do is on a compact flash or storage card, and I'd like to 
>know why a machine reset reformats those cards or external storage 
>devices?
>   Thank you for any information you can provide on this subject.


>Sammie Clay


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