Hello Stacey, This number normally gets reset when the battery gauge is recalibrated. This should occur with normal use, that is to say that if a person completely charges and discharges the battery a few times in a row, it should calibrate without the need to use the support information mode.
Regards, Dean Jackson BrailleNote Product Specialist Humanware 11 Mary Muller Drive Christchurch new Zealand DDI: +64 3 940 2265 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.humanware.com Skype: pulsedata-support-nz__________________________ ----- Original Message ----- From: "Stacey Robinson" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Monday, February 27, 2006 11:19 AM Subject: [Braillenote] Battery cycles > Hi Dean or Jonathan, > > Can you explain to me something about battery cycles? Mine is at > 24, and I haven't had to recalibrate my battery yet. I usually > run it flat. Do these battery cycles ever go back to one or do > they just keep going up. I use a vnqt mpower. > Thanks, > Stacey and Amigo > > > > ----- Original Message ----- > >From: "Dean Jackson" <[EMAIL PROTECTED] > >To: "Braillenote List" <[email protected] > >Date: Mon, 27 Feb 2006 05:36:57 +1300 > >Subject: Re: [Braillenote] losing files > > > >Hello Sammie, > > >Firstly, I would stress to you that this issue appears to be by > far, a > >problem in the cases of a small minority of BraillNote users. > This comment > >should not be interpreted as undermining the seriousness of the > situation or > >the problem itself as we take any data loss seriously and log it > in our bug > >tracking database, attaching a critical flag to such problems > accordingly. > > >Speaking to this problem as a BrailleNote user myself, I can tell > you that I > >often let the battery run down completely in order to perform > complete > >battery cycles and I haven't lost any contents on the flashdisk > to date. I > >understand that this is when data seems to be disappearing, > again, in a few > >cases. To date, we have, to my knowledge, not seen this issue > manifest > >itself on any of our technical support phone queues. > > >Jonathan has alerted the BrailleNote Development team to this > issue and once > >it has been researched further, we will be able to provide an > explanation as > >to the problem. > > >Removing a compactflash card will prevent any Windows CE > formatting that > >might take place at startup. This formatting occurs if the disk > scanning of > >external devices, which occurs when Windows boots, finds a drive > in an > >unusable state. > > >In the event that all data on the flashdisk went South, as is > being reported > >happens, you would lose the contents of all your databases, > including email. > > >Regards, > > >Dean Jackson > >Humanware > >Christchurch > >New Zealand. > > >----- Original Message ----- > >From: "Sammie Clay" <[EMAIL PROTECTED] > >To: "Write Humanware" <[email protected] > >Sent: Saturday, February 25, 2006 3:29 PM > >Subject: [Braillenote] losing files > > > > >hello Dean, Jonathan, and List, > > For the past two days, I've read about losing files. This > >problem concerns me greatly. I just sent my BrailleNote to > >Humanware California to be upgraded to the MPower and have a few > >questions that perhaps someone can answer about files lost. > >1. If your device freezes and you can't go to Main Menu without > >resetting, can't you remove your compact flash card to keep the > >information on it from being erased? I understand that you will > >lose any thing you are creating or editing, but if removing the > >card is possible, it won't get reformatted, will it? > >2. Will this reset erase all the messages in your E-Mail files > >and folders if the device reformats? > >3. is the Humanware staff, (tech support, repair, and engineers) > >working to resolve this problem? On limited incomes, it is > >depressing to finally be able to afford an upgrade or a new > >MPower, only to discover it doesn't perform the simple task of > >saving what you have written as well as the classic did. > >4. With the exception of what I create in my E-Mail folders, > >everything I do is on a compact flash or storage card, and I'd > >like to know why a machine reset reformats those cards or > >external storage devices? > > Thank you for any information you can provide on this subject. > > > >Sammie Clay > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.humanware.com/mailman/listinfo/braillenote > > > > >-- > >No virus found in this incoming message. > >Checked by AVG Free Edition. > >Version: 7.1.375 / Virus Database: 268.0.0/267 - Release Date: > 2/22/2006 > > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
