Hi KC, If you are running KS7.0, there is no need to reinstall the patch, this only applies to those running 6.2. I would go ahead and try the JKL reset, it won't hurt anything or cause you to lose any data. I hope this solves the BookShare problem. I'm almost entirely certain it's not a problem with BookShare, but if you find out one way or the other, please let us know.
HTH, Sarah -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of kathleen spear Sent: Wednesday, March 15, 2006 4:44 AM To: Braillenote List Subject: re: [Braillenote] Problem with M-Power and DOwnloading books(replytoRIchard) Hi Richard, You know, neither Bookshare or Humanware have replied to my e-Mail on this issue! I sent messages to both Dean and Jonathan, to no avail. (I'm surprised in not getting even an acknowledgement.) I tried reset. I'm uneasy about doing the jkl reset, because someone, on this List, said when you use that reset, you need to re-enter the "patch," and I don't know what that is! Meantime, I did get the Sd card with the KS7.0 software. Richard, and List, would it help to reinstall KS 7.0? (Unlike you Richard, my problem doesn't start until the BOOKSHARE book is on the M-Power and I'm asked for my password. I'm still getting the message "invalid password!") You have my sympathy! I hope Humanware will give you a break and follow through to resolve both our porlbems. Take care and hang-in there! (smile) Kathleen ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
