Hi Stan, sorry I'm only just catching up on list messages. Rather than return the unit to Concord, your best bet might be to purchase a card reader that handles SD, so you can download the 6.2 update from HumanWare.com and install that on an SD card. Then, you can repeat all the steps required for a successful 7.0 installation. When you did the install, did you first run the executable to install the product key? Did you also update the boot loader before you installed the new KeySoft? If any of these steps were not completed, this will explain the current behaviour.
Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com Stanley Littrell <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 25/04/2006 10:41 p.m. Please respond to Braillenote List <[email protected]> To Braillenote List <[email protected]> cc Subject Re: [Braillenote] upgrade on the sd card Greetings, Keven. My current card reader can't accept the sd cards. Going back to your previous message, when I do either a service reset or a 123 reset, I'm given the message that says "cannot run this version of keysoft. Yes, the adapter is pluged in. I can't even go into file manager. I am basically stuck. I sincerely appreciate all of the help that you and several others have given. I haven't done a 456 reset yet. That is the only reset that I haven't tried. Regards,At 08:11 PM 4/25/2006, you wrote: >are you able to read the contents using a card reader hooked up to a >PC? Kevin >----- Original Message ----- From: "Stanley Littrell" ><[EMAIL PROTECTED]> >To: "Braillenote List" <[email protected]> >Sent: Tuesday, April 25, 2006 8:03 PM >Subject: RE: [Braillenote] upgrade on the sd card > > >>Not now, I can't because I can't even look at my sd card or even go >>into the file manager.At 07:57 PM 4/25/2006, you wrote: >>>Stan, can you read the letters? It would have been a txt so that >>>you could read the letters and write them in. >>> >>>>----- Original Message ----- >>>>From: Stanley Littrell <[EMAIL PROTECTED] >>>>To: Braillenote List <[email protected] >>>>Date: Tue, 25 Apr 2006 19:44:47 -0700 >>>>Subject: RE: [Braillenote] upgrade on the sd card >>> >>>>Maurice Sloan sent me the product key.exe as a txt file that I >>>>renamed as an exe file. I fear that I went passed the point of >>>no >>>>return because I'm locked out of doing anything including going >>>to >>>>the sd card. I can reset and get to the point where the system >>>tells >>>>me that I can't use this version of keysoft.At 07:23 PM >>>4/25/2006, you wrote: >>>>>If you write to Maurice Sloane at [EMAIL PROTECTED], he can tell >>>you >>>>>what the product key is. Are you getting "product key""? If so, >>>>>when you get it, press O chord, then K, then C so that you can >>>write >>>>>in computer Braille. Press Enter, then exit. Again, you will >>>see >>>>>"product key?" Write it in, and press Enter. >>> >>> >>>>>>----- Original Message ----- >>>>>>From: [EMAIL PROTECTED] >>>>>>To: Braillenote List <[email protected] >>>>>>Date: Wed, 26 Apr 2006 13:39:21 +1200 >>>>>>Subject: RE: [Braillenote] upgrade on the sd card >>> >>>>>>Hi Stanley, >>> >>>>>> when the machine says "cannot run this version of keysoft" >>>>>it's usually >>>>>>because it doesn't think you're allowed to - i.e. there's a >>>>>problem with >>>>>>the key. The good news is that once you have the correct key, >>>>>you should >>>>>>just be able to type it in the machine will be fine. >>> >>>>>>when we type in keys, they usually look like this : >>>>>>CAAABA-JBKOEM-KOGEKP-PJAMFN-BJBA but I think for upgrades it >>>>>works >>>>>>slightly differently. I guess the key should be available from >>>>>the >>>>>>website somewhere, I can ask further, or I'm sure there are lots >>>>>of people >>>>>>on this list who have upgraded recently .. >>> >>>>>>regards, >>> >>>>>>Andy. >>> >>>>>>---- >>>>>>Andrew Riden >>>>>>Software Development Engineer >>>>>>HumanWare Ltd. >>>>>>11 Mary Muller Drive, >>>>>>Christchurch, >>>>>>New Zealand. >>> >>>>>>DDI +64 3 940 2264 >>>>>>Fax +64 3 384 4933 >>>>>>Email: [EMAIL PROTECTED] >>>>>>Internet: www.humanware.com >>>>>>___ >>>>>>To leave the BrailleNote list, send a blank message to >>>>>>[EMAIL PROTECTED] >>>>>>To view the list archives or change your preferences, visit >>>>>>http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >>>>>___ >>>>>To leave the BrailleNote list, send a blank message to >>>>>[EMAIL PROTECTED] >>>>>To view the list archives or change your preferences, visit >>>>>http://list.humanware.com/mailman/listinfo/braillenote >>> >>>>>__________ NOD32 1.1499 (20060421) Information __________ >>> >>>>>This message was checked by NOD32 antivirus system. >>>>>http://www.eset.com >>> >>> >>> >>>>___ >>>>To leave the BrailleNote list, send a blank message to >>>>[EMAIL PROTECTED] >>>>To view the list archives or change your preferences, visit >>>>http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >>>___ >>>To leave the BrailleNote list, send a blank message to >>>[EMAIL PROTECTED] >>>To view the list archives or change your preferences, visit >>>http://list.humanware.com/mailman/listinfo/braillenote >>> >>>__________ NOD32 1.1499 (20060421) Information __________ >>> >>>This message was checked by NOD32 antivirus system. >>>http://www.eset.com >> >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote > > >__________ NOD32 1.1499 (20060421) Information __________ > >This message was checked by NOD32 antivirus system. >http://www.eset.com > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
