Yeah, if you can get yourself back to 6.2, which will definitely work, then Tech Support would be happy to walk you through the steps of installing 7 if it'll help. But the most important thing now is to get you back up and running in a state where you can use the machine.
Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com Stanley Littrell <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 26/04/2006 05:18 p.m. Please respond to Braillenote List <[email protected]> To Braillenote List <[email protected]> cc Subject Re: [Braillenote] upgrade on the sd card I thought I did I think that I will go out and purchase a all in one care card reader.At 03:06 PM 4/26/2006, you wrote: >Hi Stan, sorry I'm only just catching up on list messages. Rather than >return the unit to Concord, your best bet might be to purchase a card >reader that handles SD, so you can download the 6.2 update from >HumanWare.com and install that on an SD card. Then, you can repeat all the >steps required for a successful 7.0 installation. When you did the >install, did you first run the executable to install the product key? Did >you also update the boot loader before you installed the new KeySoft? If >any of these steps were not completed, this will explain the current >behaviour. > >Jonathan Mosen >BrailleNote Product Marketing Manager >HumanWare > >DDI: +1-925-566-9265 >http://www.humanware.com > > > >Stanley Littrell <[EMAIL PROTECTED]> >Sent by: [EMAIL PROTECTED] >25/04/2006 10:41 p.m. >Please respond to >Braillenote List <[email protected]> > > >To >Braillenote List <[email protected]> >cc > >Subject >Re: [Braillenote] upgrade on the sd card > > > > > > >Greetings, Keven. My current card reader can't accept the sd >cards. Going back to your previous message, when I do either a >service reset or a 123 reset, I'm given the message that says "cannot >run this version of keysoft. Yes, the adapter is pluged in. I can't >even go into file manager. I am basically stuck. I sincerely >appreciate all of the help that you and several others have given. I >haven't done a 456 reset yet. That is the only reset that I haven't >tried. > >Regards,At 08:11 PM 4/25/2006, you wrote: > >are you able to read the contents using a card reader hooked up to a > >PC? Kevin > >----- Original Message ----- From: "Stanley Littrell" > ><[EMAIL PROTECTED]> > >To: "Braillenote List" <[email protected]> > >Sent: Tuesday, April 25, 2006 8:03 PM > >Subject: RE: [Braillenote] upgrade on the sd card > > > > > >>Not now, I can't because I can't even look at my sd card or even go > >>into the file manager.At 07:57 PM 4/25/2006, you wrote: > >>>Stan, can you read the letters? It would have been a txt so that > >>>you could read the letters and write them in. > >>> > >>>>----- Original Message ----- > >>>>From: Stanley Littrell <[EMAIL PROTECTED] > >>>>To: Braillenote List <[email protected] > >>>>Date: Tue, 25 Apr 2006 19:44:47 -0700 > >>>>Subject: RE: [Braillenote] upgrade on the sd card > >>> > >>>>Maurice Sloan sent me the product key.exe as a txt file that I > >>>>renamed as an exe file. I fear that I went passed the point of > >>>no > >>>>return because I'm locked out of doing anything including going > >>>to > >>>>the sd card. I can reset and get to the point where the system > >>>tells > >>>>me that I can't use this version of keysoft.At 07:23 PM > >>>4/25/2006, you wrote: > >>>>>If you write to Maurice Sloane at [EMAIL PROTECTED], he can tell > >>>you > >>>>>what the product key is. Are you getting "product key""? If so, > >>>>>when you get it, press O chord, then K, then C so that you can > >>>write > >>>>>in computer Braille. Press Enter, then exit. Again, you will > >>>see > >>>>>"product key?" Write it in, and press Enter. > >>> > >>> > >>>>>>----- Original Message ----- > >>>>>>From: [EMAIL PROTECTED] > >>>>>>To: Braillenote List <[email protected] > >>>>>>Date: Wed, 26 Apr 2006 13:39:21 +1200 > >>>>>>Subject: RE: [Braillenote] upgrade on the sd card > >>> > >>>>>>Hi Stanley, > >>> > >>>>>> when the machine says "cannot run this version of keysoft" > >>>>>it's usually > >>>>>>because it doesn't think you're allowed to - i.e. there's a > >>>>>problem with > >>>>>>the key. The good news is that once you have the correct key, > >>>>>you should > >>>>>>just be able to type it in the machine will be fine. > >>> > >>>>>>when we type in keys, they usually look like this : > >>>>>>CAAABA-JBKOEM-KOGEKP-PJAMFN-BJBA but I think for upgrades it > >>>>>works > >>>>>>slightly differently. I guess the key should be available from > >>>>>the > >>>>>>website somewhere, I can ask further, or I'm sure there are lots > >>>>>of people > >>>>>>on this list who have upgraded recently .. > >>> > >>>>>>regards, > >>> > >>>>>>Andy. > >>> > >>>>>>---- > >>>>>>Andrew Riden > >>>>>>Software Development Engineer > >>>>>>HumanWare Ltd. > >>>>>>11 Mary Muller Drive, > >>>>>>Christchurch, > >>>>>>New Zealand. > >>> > >>>>>>DDI +64 3 940 2264 > >>>>>>Fax +64 3 384 4933 > >>>>>>Email: [EMAIL PROTECTED] > >>>>>>Internet: www.humanware.com > >>>>>>___ > >>>>>>To leave the BrailleNote list, send a blank message to > >>>>>>[EMAIL PROTECTED] > >>>>>>To view the list archives or change your preferences, visit > >>>>>>http://list.humanware.com/mailman/listinfo/braillenote > >>> > >>> > >>>>>___ > >>>>>To leave the BrailleNote list, send a blank message to > >>>>>[EMAIL PROTECTED] > >>>>>To view the list archives or change your preferences, visit > >>>>>http://list.humanware.com/mailman/listinfo/braillenote > >>> > >>>>>__________ NOD32 1.1499 (20060421) Information __________ > >>> > >>>>>This message was checked by NOD32 antivirus system. > >>>>>http://www.eset.com > >>> > >>> > >>> > >>>>___ > >>>>To leave the BrailleNote list, send a blank message to > >>>>[EMAIL PROTECTED] > >>>>To view the list archives or change your preferences, visit > >>>>http://list.humanware.com/mailman/listinfo/braillenote > >>> > >>> > >>>___ > >>>To leave the BrailleNote list, send a blank message to > >>>[EMAIL PROTECTED] > >>>To view the list archives or change your preferences, visit > >>>http://list.humanware.com/mailman/listinfo/braillenote > >>> > >>>__________ NOD32 1.1499 (20060421) Information __________ > >>> > >>>This message was checked by NOD32 antivirus system. > >>>http://www.eset.com > >> > >>___ > >>To leave the BrailleNote list, send a blank message to > >>[EMAIL PROTECTED] > >>To view the list archives or change your preferences, visit > >>http://list.humanware.com/mailman/listinfo/braillenote > > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.humanware.com/mailman/listinfo/braillenote > > > > > >__________ NOD32 1.1499 (20060421) Information __________ > > > >This message was checked by NOD32 antivirus system. > >http://www.eset.com > > > > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote > > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote > >__________ NOD32 1.1499 (20060421) Information __________ > >This message was checked by NOD32 antivirus system. >http://www.eset.com ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
