Rhonda, Andrew Riden once commented that BrailleNote mPower and Classic has a feature to turn off the battery compartment (Candy, correct me if I'm worng).
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rhonda Clark Sent: Saturday, June 17, 2006 2:17 PM To: Braillenote List Subject: re: [Braillenote] Dead PK Hi Richard: Try your record key with C 3 and C 4. Everything will go back to the default, but it should work. Let us know. >----- Original Message ----- >From: Richard Turner <[EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Sat, 17 Jun 2006 13:59:44 -0700 >Subject: re: [Braillenote] Dead PK >Hi Rhonda, >I have not tried a service reset. I wasn't sure which combination it >was on the PK. Which keys is it with the PK? >Thanks, >Richard >on 09:18 AM 6/17/2006 Rhonda Clark wrote: >>Richard, are you running 7.0? If you have the recording feature, did >>you try a service reset? >>>----- Original Message ----- >>>From: Richard Turner <[EMAIL PROTECTED] >>>To: [EMAIL PROTECTED] >>>Date: Sat, 17 Jun 2006 09:12:07 -0700 >>>Subject: [Braillenote] Dead PK >>>Greetings, >>>If you don't have a PK nor lots of experience with its errors, >>don't >>>waste your time reading this as it is going to be a long message. >>>I was out of town at a meeting. The hotel had free DSL. >>>I was down loading my E-mail on the PK when it gave an error >>about >>>not being able to read the file. I hit enter and it down loaded >>the >>>rest of the 21 e-mails. >>>It then said, 20 e-mails down loaded and no e-mails to send. >>>It then said "operation complete. Read from which folder." (Or >>>something like that." Instead of the usual opening the inbox and >>>being on the last e-mail read. >>>So, the default was the inbox, so I hit enter. It said >>"operation >>>complete. read from which folder." >>>I realized I was in a loop, so I exited out of the E-mail back to >>the >>>main menu and tried again. >>>I got into the same loop. I had never heard the "operation >>>complete." message before. >>>I did a re-set with c3c4. >>>That, apparently, was my bigger mistake. It made its buz noise >>and >>>then a little while later the pretty little chime that happens >>before >>>it says Keysoft 7, etc. >>>However, it never said Keysoft 7, etc. It just sat there. >>>I tried another c3c4 re-set. The same thing. >>>I tried a 123, c3c4 re-set. Same results. >>>I tried a c1c4 turn off and then a c1c4 back on. Nothing. >>>I called tech support, and sat on hold for ten minutes when I >>decided >>>to leave a message. >>>(sadly, I gave the wrong phone number out of frustration.) I called >>>right back and left a corrected message. >>>I then waited a half an hour. I was going to have to leave the >>hotel >>>room for the meeting soon, so, I called back, sat on hold another >>8 >>>minutes, and had to hang up as my ride was there. >>>I called back when I got to the meeting and sat on hold while >>every >>>little while a computer voice said "4" and the hold message offer >>to >>>have me leave a message. >>>I got tired of this and hung up. >>>So, I couldn't read any of the material I needed during the >>meeting, >>>nor could I take notes. >>>I plan to call Monday and sit on hold as long as it takes to see >>if >>>there is anything that can be done without sending it in. >>>Of course, if someone has a really good idea for what else to >>try, I'm open. >>>Richard >>>___ >>>To leave the BrailleNote list, send a blank message to >>>[EMAIL PROTECTED] >>>To view the list archives or change your preferences, visit >>>http://list.humanware.com/mailman/listinfo/braillenote >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
