SMAs ar cheaper, but they only cover software upgrades.
It's a good idea to get the hardware contract, if possible, because
then repairs don't cost anything but shipping., at least, that's
what it's been in my experience.
Jane
On Jul 24, 2006, at 11:56 AM, Sarah Cranston wrote:
I wonder if there's been a misunderstanding. HW charges $500 for a
hardware service contract, to be used in the event that your BN
needs to be repaired. As far as I know, the SMA is still somewhat
cheaper.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Sharonda
Greenlaw
Sent: Monday, July 24, 2006 11:52 AM
To: Braillenote List
Subject: [Braillenote] Re: Payment Plans was SMA Pricing
I am not into company bashing. That just isn't my style. I was just
appalled on Friday when I called and inquired about ordering either
the braille manual or an SMA. I thought it would be like FS' SMA,
around $150 or $200. I thought I could make a choice which one I
wanted--the braille manual or the SMA. When I heard $500, I was like,
"Wow." That's all. I really don't have any more to say about it. I
think the BrailleNote is a great product, and I'm very happy to have
it.
Take care,
Sharonda
On 7/24/06, Powers, Terry (NIH/OD/DEAS) [E]
<[EMAIL PROTECTED]> wrote:
Hi Brian and others;
HW does not have a payment plan, but I am almost sure they will
take a
credit card. This way, you can pay it off at your own pace.
Terry Powers
-----Original Message-----
From: Brian Lingard [mailto:[EMAIL PROTECTED]
Sent: Saturday, July 22, 2006 9:06 PM
To: Braillenote List
Subject: RE: [BrailleNote] Payment Plans was SMA Pricing
Ottawa Canada
Hi Sharonda:
Far as I know, Humanware does not offer payment plans for their
products including SMAs.
Not sure how much time and effort would go into keeping track of
advance payments, both of which cost a firm wage expenses, but
this would be an interesting idea to run by Jonathan Mosen.
Now that Jonathan is back in New Zealand, I'm not sure if he is
still the marketing manager with Humanware or not.
Haven't heard he isn't, so presume he still is.
Take care.
Brian
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