Hello Melissa and listers,
I also must send my BrilleNote MPower back to California for repair because
my battery just is not charging correctly, after recalibrating it several
times.
The highest charge I'm getting now is in the 30 percent range, which just
isn't much when needing to use the unit for things such as wireless access.
I called tech support,and was told I would get a call in about a week or so
with an RMA number.
This is quite inconvenient that I have to wait as I use the bnqt all of the
time out in the field for my job.
Apparently, there isn't a way to get a loaner model, from what I was told.
Take care.
Liz
----- Original Message -----
From: "Milissa Garside" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Thursday, August 03, 2006 3:38 PM
Subject: Re: [BrailleNote] Update on Tech Support
Hi Brian,
Yes, tech support did help me with my unit. It looks like it will be sent
to California for a battery replacement. My unit is one of the few units
that still has a battery issue after the recent Key Soft patch.
Milissa
----- Original Message -----
From: "Brian Lingard" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Thursday, August 03, 2006 2:42 PM
Subject: RE: [BrailleNote] Update on Tech Support
Ottawa Canada
Dear Milissa:
I am very happy that you had a good experience with Humanware
Tech Support finally.
Did they help you resolve the problem with your unit or is it an
ongoing thing?
Brian
--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.394 / Virus Database: 268.10.5/406 - Release Date:
02/08/2006
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
