Should I contact you directly though your email or call tech support?

Cindy

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> [EMAIL PROTECTED]
> Sent: Tuesday, August 15, 2006 12:19 AM
> To: Braillenote List
> Subject: Re: [Braillenote] Sync conflicts
> 
> 
> Hi Cindy, we are aware of this issue on some units, and are 
> keen to get to 
> the bottom of it. Perhaps we should discuss this privately, 
> but it would 
> be useful to know as much detail as possible, IE the version 
> of Outlook, 
> the version of ActiveSync, the version of KeySoft, how you 
> are connecting 
> to ActiveSync.
> 
> Jonathan Mosen
> BrailleNote Product Marketing Manager
> HumanWare
> 
> 11 Mary Muller Drive
> Christchurch New Zealand
> DDI: +64-3-940-2219
> http://www.humanware.com
> 
> 
> 
> "slerythema" <[EMAIL PROTECTED]> 
> Sent by: [EMAIL PROTECTED]
> 11/08/2006 05:22 p.m.
> Please respond to
> Braillenote List <[email protected]>
> 
> 
> To
> "'Braillenote List'" <[email protected]>
> cc
> 
> Subject
> [Braillenote] Sync conflicts
> 
> 
> 
> 
> 
> 
> I am wondering why the BN keeps giving me conflicts when I use active 
> sync?
> It refers to appointments that happened the week before and 
> it also refers
> to almost half my contacts.  The contacts that it lists are 
> ones that I 
> know
> absolutely that I have not changed nor have I even accessed those 
> particular
> contacts.  I had thought it might be the fact that I sync my 
> phone and PC
> and my PC and braillenote.  But even if that were the case, 
> the conflicts 
> it
> brings up are contacts that I haven't even accessed on any 
> device in a 
> month
> or more.  Plus, I'm not really sure how the appointment in 
> the past can
> continue to be a conflict the last three times I have synced?  In 
> addition,
> I am syncing the calendar even though I'm not actually using 
> it on the BN 
> so
> I really am confused how it can have conflicts.
> 
> Cindy
> 
> 
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