Hi,
You need to call Humanware's Tech Support.
It is sounding more and more like you will have to send it in to them.

Best of luck,
Richard Turner

on  Wednesday 9/13/2006 08:56 AM Kendell Clark said
joseph:
I installed the product key before upgrading to ks 7.2. I ahve an mPower bt and have tried every reset, except for the "manufacturer's reset" wich is different from the service reset, but nothing save tat can work, I think. does anyone know how to perform that or who can help me with this problem?
Sincerely:
Kendell

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