Yes, I reset it a few times, and it worked for a while and for some reason the error message and blank document occurred again. I wonder if there is a bug in keysoft or perhaps I need to reinstall keysoft 7.2.

Mike
----- Original Message ----- From: "Mike Welty" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 7:59 PM
Subject: Re: [Braillenote] braillenote trouble with saving documentinwordformat


hmmm, have you done any resets? that may clear the problem

Mike the star trek guy
using braillenote MPower with keysoft 7.2
----- Original Message ----- From: "Mike" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 7:56 PM
Subject: Re: [Braillenote] braillenote trouble with saving
documentinwordformat


I have tried using rtf format and it comes up with the exception error just like it happened with word format. This occurred when I saved braille keyword document as a word or rtf file. I frequently use my braillenote in the field as a rehab teacher and have written many reports with mpower. It certainly a great tool.

Mike

----- Original Message ----- From: "Mike Welty" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 7:43 PM
Subject: Re: [Braillenote] braillenote trouble with saving document inwordformat


have you tried other formats? RTF maybe?
Mike the star trek guy
using braillenote MPower with keysoft 7.2
----- Original Message ----- From: "Mike" <[EMAIL PROTECTED]>
To: "braillenote" <[email protected]>
Sent: Tuesday, February 06, 2007 7:41 PM
Subject: [Braillenote] braillenote trouble with saving document in
wordformat


Hello all, I run into trouble with saving document in word format. I have mpower braillenote with keysoft 7.2. I get an exception error message and the document would be blank after saving it. This doesn't happen all the time, but it can be somewhat annoying. What can I do as a work around? Your suggestions would be greatly appreciated.

Mike
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