Hi everyone,
Since I just got my BN last October, I am not familiar with
Humanware's regular schedule when they update their software. I
think 7.2 was the new update released last year wasn't it? What
time of the year does HW normally release their update? I want
to get the SMA before the new 8.0 comes out but have been having
to update other things too so have not yet purchased the SMA for
my BN. It looks to me like these access technology companies
would try to work with us and let us know
when to expect the software updates to come out so we can get the
SMA if at all possible. It would be a win-win situation for
everyone in my opinion. I just had to pay extra for my JAWS
update because I didn't purchase the SMA in time and 8.0 had just
been released a few days before I called the company to order my
SMA. For as much as we pay for these devices and programs, you
would think the focus on customer support would be stronger. I
am not complaining about HW here as I really have had no dealings
with them for customer support yet but I don't think they need to
keep their software release date such a big secret. Maybe I just
don't know where to look for that information.
Sorry this was so long.
Sincerely,
Nikki B.
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