I've been surprised and disappointed at the anxed, outrage, negativity and Criticism of Humanware because they want to replace the battery in the Braille Note. Surely when one spends close to $10'000 Australian on a piece of equipment you'd want to make sure that a person who is trained expertly in the area of Braille Note maintenance is the one working on it! To have the opportunity to have the unit cleaned and serviced is surely going to contribute to the optimal use of such a product to Humanware's valued client? Comparing changing the battery in the Braille Note to that in a mobile phone, (cell phone) surely emphasises how proposterous this way of thinking is!

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