Hi, I have done this but it didn't fix the problem I still get
the message 'access is denied' if I try and do anything with the
email folders.
Any other suggestions? Thanks,
from Shaz.
BN classic and PK user.
----- Original Message -----
From: "Derek Roberts" <[EMAIL PROTECTED]
To: "Sharon on BN" <[EMAIL PROTECTED]
Date sent: Sat, 22 Sep 2007 14:03:30 -0400
Subject: RE: [Braillenote] Problem with email on PK
Hello, try deleting keysoft.ksd and do a standard reset right
after that. Starting with 7.5, keysoft.ksd no longer contains
some email data. Keysoft.ksd is in the dictionaries folder on the
flash disk, and contains all your settings. Deleting it will not
erase any personal files, or any of that. Hth!
-----Original Message-----
From: "[EMAIL PROTECTED]"
<[EMAIL PROTECTED]> on behalf of
"Sharon on BN" <[EMAIL PROTECTED]
Sent: Saturday, September 22, 2007 10:36 AM
To: "Braillenote" <[email protected]
Subject: [Braillenote] Problem with email on PK
Tonight I was collecting email on my PK and it froze up so I did
a C3 C4 reset and when it came back up it was back to factory
defaults. I had done a backup earlier today so I restored the
back up and got all my settings and stuff back however now I
can't access any of my email folders.
When I try and go into a email folder or see how many messages I
have in one I get the message "access is denied". I have deleted
the email folders.cdb and done a C3 C4 reset. I have tried
restoring the back up again and I have done a C1 C4 reset a
number of times but none of this has fixed the problem.
So I was hoping that some one would have a suggestion to fix
this? I am running keysoft 7.2 build 47. I'm not going to upgrade
to 7.5 until they have fixed keysinc because I use it too much to
go without it.
Thanks for any help,
from Shaz.
BN classic and PK user.
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