My MPower BT has to be sent back for repairs as I tried fixing it and it didn't work. The Braille display is clean and working like a charm, but the buttons are still jammed. I was wondering what I need to send back besides the BrailleNote? Do I need to send all of the things that came with it back or do I just put the PDA in its original box and send it back along with the warranty registration card? Also, do I need to tell Tech Support what is happening before I send it so they will know? Thanks for the help.
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