Call Customer Service to get a RMA, Returned Merchandise Agreement. They will provide you with instructions of where to send it and what to include. Also be sure to ask of when you should expect to receive your unit back.
Kevin ----- Original Message ----- From: "John Moore" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Saturday, October 06, 2007 5:23 PM Subject: [Braillenote] Question about sending back BN. > My MPower BT has to be sent back for repairs as I tried fixing it and > it didn't work. The Braille display is clean and working like a charm, > but the buttons are still jammed. I was wondering what I need to send > back besides the BrailleNote? Do I need to send all of the things that > came with it back or do I just put the PDA in its original box and > send it back along with the warranty registration card? Also, do I > need to tell Tech Support what is happening before I send it so they > will know? Thanks for the help. > > -- > John Moore > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
