You need to call and get an RMA number before sending it back. You don't
need to send anything but the BrailleNote.
Peggy
http://kernsac.livejournal.com/
----- Original Message -----
From: "John Moore" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Saturday, October 06, 2007 5:23 PM
Subject: [Braillenote] Question about sending back BN.
My MPower BT has to be sent back for repairs as I tried fixing it and
it didn't work. The Braille display is clean and working like a charm,
but the buttons are still jammed. I was wondering what I need to send
back besides the BrailleNote? Do I need to send all of the things that
came with it back or do I just put the PDA in its original box and
send it back along with the warranty registration card? Also, do I
need to tell Tech Support what is happening before I send it so they
will know? Thanks for the help.
--
John Moore
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