Hi Kerri,
Try reducing the display intensity (go to Options/Braille Display/Display
Intensity, then choose 3 or lower).
Cheers,
Joseph 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kerri Smith
Sent: Monday, November 12, 2007 5:41 PM
To: Braillenote
Subject: [Braillenote] display cells

Hi list,
I wrote about this in my intro message a couple of weeks ago, but it did not
go through as many of you have said, so I thought I'd ask again since my
issue hasn't resolved yet.
When I got my new M power last July, they just transplanted my old classic's
display since I was going to keep doing the 32 cell bn.  Well, in January or
so, I began having problems with one of the pins in a cell doing a strange
vibrating.  It almost sounds like a rattlesnake.  lol It does not happen
when the display is exercised but it does it when I'm typing and the pins
are accommodating my letters, etc.  
Anyway, I was in school in January so I waited till late September to get it
fixed.  They replaced the cell with a new one and fixed an unrelated battery
problem and upgraded me to 7.5, and I got it back in a very short time,
which I was very impressed with.  Now, after a week, it started doing it
again, but I think it's a different cell, the one right next to the one that
was damaged before.  I'm not blaming anyone, because no one had any idea
that it could have happened again.  I am frustrated though, because I just
got the thing back and now I have to send it in again if I want to be able
to read with my display.  Thank goodness I'm not in college and I have
graduated, because I needed that display in school and it was very hard not
having it.  
I just keep the speech on and the braille off unless absolutely necessary,
because it drives me up the wall hearing and feeling that weird vibrating
sensation and listening to the snake rattling.  lol Is it a safe assumption
that this could happen a third time if I don't ask my agency to pay for the
entire display to be replaced? 
I know that is costly, but I think it would be more economical and
cost-effective if we ship it once to California, have the whole thing
replaced, and ship it back to Texas once, instead of shipping it back and
forth hoping that each time, a new cell won't starting malfunctioning.  Has
anyone ever experienced this weird vibrating? What do you all think about
replacing the entire thing? Is that upwards of $1000 or so?
Kerri

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