Can HW give you any idea as to the cause of the problem, or is
this simply one of the recognised ways in which a cell can
deteriorate?
I think there might be more than one type of cell that can be
used in a BN--(not sure).
You might ask them, if that's right, if one type is known to be
more reliable than another.
Sorry, rather speculative, and not much help.
Regards,
Steve.
----- Original Message -----
From: Kerri Smith <[EMAIL PROTECTED]
To: Braillenote <[email protected]
Date sent: Mon, 12 Nov 2007 19:40:45 -0600
Subject: [Braillenote] display cells
Hi list,
I wrote about this in my intro message a couple of weeks ago, but
it did not go through as many of you have said, so I thought I'd
ask again since my issue hasn't resolved yet.
When I got my new M power last July, they just transplanted my
old classic's display since I was going to keep doing the 32 cell
bn. Well, in January or so, I began having problems with one of
the pins in a cell doing a strange vibrating. It almost sounds
like a rattlesnake. lol
It does not happen when the display is exercised but it does it
when I'm typing and the pins are accommodating my letters, etc.
Anyway, I was in school in January so I waited till late
September to get it fixed. They replaced the cell with a new one
and fixed an unrelated battery problem and upgraded me to 7.5,
and I got it back in a very short time, which I was very
impressed with. Now, after a week, it started doing it again,
but I think it's a different cell, the one right next to the one
that was damaged before. I'm not blaming anyone, because no one
had any idea that it could have happened again. I am frustrated
though, because I just got the thing back and now I have to send
it in again if I want to be able to read with my display. Thank
goodness I'm not in college and I have graduated, because I
needed that display in school and it was very hard not having it.
I just keep the speech on and the braille off unless absolutely
necessary, because it drives me up the wall hearing and feeling
that weird vibrating sensation and listening to the snake
rattling. lol
Is it a safe assumption that this could happen a third time if I
don't ask my agency to pay for the entire display to be replaced?
I know that is costly, but I think it would be more economical
and cost-effective if we ship it once to California, have the
whole thing replaced, and ship it back to Texas once, instead of
shipping it back and forth hoping that each time, a new cell
won't starting malfunctioning. Has anyone ever experienced this
weird vibrating? What do you all think about replacing the entire
thing? Is that upwards of $1000 or so?
Kerri
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