Maurice,
   You wrote:
"People do have an unrealistic expectation of how long you should be able
to service something.  I'm not a heavy mobile phone user, but I'm onto my
5th phone and in most instances I've got a new phone because the old phone
just couldn't be serviced, and if I wanted some new feature then I payed
for a new phone."
So humanware will also become part of our throw-away culture? And anyhow, a cell phone costs $100 or thereabouts, unless of course you choose to get a more expensive one with more bells and whistles. But one has no choice in the price of these note takers, and the idea of spending $6000 every 5 years or so to replace the Braille Note is unacceptable and indicates to me that the machines are not very well made. It's not only a matter of new technology, it's a matter of duragbility, stability and adaptability. In short, these things are simply too expensive to require such frequent replacement. Can you imagine the outrage if drivers were forced to replace their cars every 5 years?
Alice
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