Hi all,
Sharon Campbell writes:
> If you check out the message below from the Blationews mailing
> list: I wonder if this is why we are getting the shaft on the
> BrailleNote Transplants!!
No, what has happened is that communication has broken down in the
U.S. office, and until Humanware sorts out who is to communicate with
customers and when, we will continue to have this problem.
Although I found Maurice's information helpful, he makes no mention of
the real problem here. The problem isn't the lack of parts. That was
an inevitability. The problem is that there was no communication
about this. Until or unless Humanware assures us as to whom their
public relations person is, what his/her contact info is, and that he
or she will be handling press releases to customers in a timely
fashion, they have not fulfilled their obligations to us, their
customers. They need another Jonathan Mosen.
Ann P.
--
Ann K. Parsons
Email: [EMAIL PROTECTED]
WEB SITE: http://www.portaltutoring.info
Skype: Putertutor
"All that is gold does not glitter.
Not all those who wander are lost." JRRT
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
