Good one Ann! This whole mess really hurts a lot. I really trusted HW and my machine is only about 4 years old. I do not want to have to pay over $2,000 for a new display when I just bought a transplant 2 years ago. I just bought a new condo and have a second mortgage to kill first. This is truly unfair and I do not know how they did not know they were lacking on supplies when they did the transplants. There was no mention at all!
Terry Powers -----Original Message----- From: Ann K. Parsons [mailto:[EMAIL PROTECTED] Sent: Tuesday, December 11, 2007 7:58 PM To: Sharon Campbell Cc: [EMAIL PROTECTED]; [email protected] Subject: [Braillenote] important to read Hi all, Sharon Campbell writes: > If you check out the message below from the Blationews mailing > list: I wonder if this is why we are getting the shaft on the > BrailleNote Transplants!! No, what has happened is that communication has broken down in the U.S. office, and until Humanware sorts out who is to communicate with customers and when, we will continue to have this problem. Although I found Maurice's information helpful, he makes no mention of the real problem here. The problem isn't the lack of parts. That was an inevitability. The problem is that there was no communication about this. Until or unless Humanware assures us as to whom their public relations person is, what his/her contact info is, and that he or she will be handling press releases to customers in a timely fashion, they have not fulfilled their obligations to us, their customers. They need another Jonathan Mosen. Ann P. -- Ann K. Parsons Email: [EMAIL PROTECTED] WEB SITE: http://www.portaltutoring.info Skype: Putertutor "All that is gold does not glitter. Not all those who wander are lost." JRRT ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
