Dave, 

I am as equally looking forward to the next  build of KeySoft as it will 
hopefully fix many of the bugs that were either missed or
weren't cover with the latest KeySoft 7.5 Build 27/28. The thing that I am 
really looking forward to is a hardware revision and/or
Operating System upgrade. 

I would encourage for all people to report any and all bugs to HumanWare tech 
support so to see if it is one that is reproduceable
and will likely be fixed in the next revision of KeySoft. There is a fine 
balance between development time and bugs considered of
priority for the development cycle. 

Kevin 



-----Original Message-----
From: Dave Ransley [mailto:[EMAIL PROTECTED] 
Sent: Monday, December 31, 2007 1:03 AM
To: Kevin Chao
Subject: RE: [Braillenote] classic qt questions

Hello Kevin,

Before I retired, I was a program analyst, developer.  You are 
absolutely right, you must be able to reproduce a bug to identify 
how and why it happens.  That is why I suggest more work on error 
trapping and error messages.

I have provided Humanware with detail on how to reproduce a bug 
that occurs when embossing from Keymail (after a 456 reset).  
This is a clear case of variables not being initialised.  
Embossing works ok if you emboss from Keyword first then from 
keymail.  When you do have an embossed e-mail message, you find 
that the first letter of the first and last names and the "at" 
sign, in the e-mail address, have been replaced with spaces.  I 
look forward to the next rebuild.

Thanks for the work you do on testing, it is a thankless task 
most of the time -- and I don't mean to give the impression of 
being a winger -- but I paid lots of money, over $10000 for the 
classic and $2700 for the upgrade.  This is serious money for a 
device that works as flakily as 7.5.28  does.





Kind regards,


Dave Ransley





___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.

To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote

Reply via email to