Ray,

This might help locate the specific record giving the problem, or at least give a clue as to what's going on.

Open keysync, probably from the systray. On the files menu there is an item called "open log file". This might shed some light on the situation.

Don


----- Original Message ----- From: "Ray Campbell" <[EMAIL PROTECTED]>
To: "'Braillenote List'" <[email protected]>
Sent: Tuesday, January 01, 2008 1:29 PM
Subject: [Braillenote] More on my Keysync 3.0 Problem


Hello All:

Here's a little more information on the Keysync 3.0 problem I have been having. When I get the message that "keysoft.exe has performed an illegal operation and will be shut down," I also get "exception 0XC0000005. Also, I recently acquired my Moto Q Smart Phone and it synced the contacts from my phone into Outlook, including contacts that have no e-mail addresses with
them.

Also, the BN seems to get through the first about 10 records on my contact
book before giving me the Fatal Application Error message.

I tried the 4-5-6 reset and this did not solve the problem. Also, when I installed Keysync 3.0, I had uninstalled Keysync 2.0 first, and I did
re-boot the PC when I installed Keysync 3.0.

Any ideas?

Ray Campbell, Braillenote BT32 with transplanted display user, Illinois, USA
[EMAIL PROTECTED]
Skype name: ray650315

Check out my blog at packerbackerray.livejournal.com


No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.516 / Virus Database: 269.17.13/1206 - Release Date: 1/1/2008
12:09 PM



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