Ottawa Canada Dear Brandon and list:
Your friend needs to contact Humanware Tech Support at: +1 (800) 722-3393 option 2 then 2 for blindness products tech support to see if they have any ideas a to how to resurrect the Braille display. If they don't, but offer an R. M. A. to send the unit in for servicing, since he doesn't own the unit, he should decline the offer of an R. M. A. and contact his counselor forthwith the news the Braille display has died and Humanware Tech Support is of the opinion the unit requires servicing. KS 5 is pretty old and if the unit hasn't been serviced in years, the Braille display probably requires at least serious cleaning and possibly other repairs too. His counselor will probably want the unit returned to the commission to have them send it in for servicing, and updating the unit to KS 7.5 build 27 would be an excellent idea too. Hopefully it isn't an original model Classic, with only a PC/MCIA card slot! The counselor may be able to get Will another BrailleNote, or the unit he has may be their only available loaner. Sorry for the bad news! Brian Brian K. Lingard email: [EMAIL PROTECTED] Skype: ve3yiab2ji15 tel: +1 (613) 247-0665 New York NY Tel +1 (646) 797-2862 FAX +1 (613) 247-9998 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.2/1222 - Release Date: 13/01/2008 12:23 PM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
