Hi, Thanks for the info and suggestions. I do have KS 7.5 so I guess this is an issue with the way this site is working.
I'm not using keymail to get the mail because I get a massive amount of e-mail and it just wouldn't be manageable without the ability to filter into folders. But at least I can view these attachments as html, then copy and paste them into keyword. Thanks, Catherine On 2/18/08, Derek Roberts <[EMAIL PROTECTED]> wrote: > hi, > > normally, you're not supposed to see that dialogue, it was fixed in ks > 7.5 I think. the files should've downloaded to the flash disk, but you > probably only got a few kb. Think this is whatr happens when a php > script tries to force a download, not sure how to fix it though. all I > can suggest is get ks 7.5 and retry, or if you already have it, get > those with keymail. not sure about the other problems though. sorry. > > hope this helps some. > > On 2/18/08, Chris Hallsworth <[EMAIL PROTECTED]> wrote: > > Hi, I think the file download dialogue box is normal as Keyweb is based > > on Internet Explorer 6. Can't answer your other questions, sorry. > > > > [EMAIL PROTECTED] wrote: > > > Hi, > > > > > > Here I am again catching up with old e-mail and hoping to sort out a > > > problem. I'm still having difficulty downloading files; I'll try and > > > explain clearly what's happening and hopefully someone can help. > > > > > > I'm wanting to download e-mail attachments from my google mail via the > > > web interface. There are 4 links associated with the attachment: > > > "doc", "download", "scan and download" and "view as html". Trying the > > > first 3 I get these problems: > > > > > > 1. When I press Enter a prompt comes asking which folder I want to > > > download to, press enter for downloads. I've usually pressed enter so > > > quickly I thought that was the cause of the ensuing dialog. But even > > > if I don't press anything this file download dialog comes. It says > > > getting file information, download to, ttransfer rat, and close this > > > dialog when download completes checkbox checked. Beeps happen. > > > Sometimes I've left this for quite a long time and it never seems to > > > stop beeping/close the dialog - even if I exit Keyweb the beeps > > > continue. Perhaps that makes sense, I don't know. Now - if I press > > > space with e while the dialog's there I then get back to the folder > > > then file name prompts. > > > > > > 2. On one occasion after I chose the folder and file name I just got > > > a message saying failed to download file. Other times though, the > > > beeps have just gone on and on for ever and I got worried because I > > > couldn't stop the download/I thought if it's taking this long it must > > > be massive and I reset while the beeps were still going on. Though > > > the file shouldn't be massive. > > > > > > 3. When I went to view the attachment as html I thought I could save > > > that page. So I did space with s and told it folder/file name but it > > > said it failed to save the page. But this was before I tried the > > > other links and, when on the one occasion I did get to specify the > > > filename, it said a file of that name already existed which was > > > strange to me because it had just said it failed to save the page and > > > anyway one would have been doc and the other html. > > > > > > So I'm confused and I hope my description isn't too confused for you > > > to understand! Perhaps the best way to help me is try and answer the > > > following questions: > > > > > > 1. Please describe the process as it's meant to happen. And/or give > > > me a link to a small file to try and download which you think should > > > definitely work. > > > > > > 2. If anyone uses gmail on the web with their BN and has downloaded > > > attachments please describe to me what you did. > > > > > > 3. Do any of you get this "file download" dialog which says things > > > including transfer rate, close this dialog when download completes? > > > It seems like a windows dialog. > > > > > > 5. I'm worried that between all these things there might be > > > downloaded files I'm not aware of filling up my flash disk. I had > > > told it to download to downloads and thought it would be the downloads > > > folder on the flash disk. Is there anywhere else they would be? > > > > > > Thanks, > > > Catherine > > > > > > On 1/23/08, Derek Roberts <[EMAIL PROTECTED]> wrote: > > >> Hi all, don't know why you had to press space with e, when you get the > > >> folder prompt, after pressing enter you should get a file name prompt, > > >> if you are satisfied with the name, press enter and your file will > > >> begin downloading. you mentioned before it gives you a dialogue? can > > >> you give more detail on that? > > >> > > >> thanks and hth! > > >> > > >> On 1/23/08, Joseph Lee <[EMAIL PROTECTED]> wrote: > > >>> Hi Catherine, > > >>> First, the file is downloaded to Temporary Internet Files folder, > which > > is > > >>> located at KeySoft System Disk. Right after folder name prompt, you > > should > > >>> get "Download Filename" prompt; press ENTER and KeyWeb shoul display > > >>> progress messages. > > >>> The "Save Page" command lets you save the curent page that you are > > >> viewing. > > >>> To add the link you are looking at, use Favorites Menu (ENTER with > dots > > >>> 2-3-5 on BT/PK) (I forgot the QT command) then choose "Create favorite > > >> from, > > >>> current (curently viewing) link." > > >>> Cheers, > > >>> Joseph > > >>> > > >>> -----Original Message----- > > >>> From: [EMAIL PROTECTED] > > >>> [mailto:[EMAIL PROTECTED] On Behalf Of Catherine > > >>> Turner > > >>> Sent: Wednesday, January 23, 2008 8:11 AM > > >>> To: BrailleNote > > >>> Subject: [Braillenote] Help with downloading files > > >>> > > >>> Hi, > > >>> > > >>> Please could someone clarify to me what's meant to happen when I > > download > > >> a > > >>> file? A file download dialog comes up and asks me where I want to > > >> download > > >>> the file to, press Enter for downloads. I press Enter but nothing > > >> happens, > > >>> so I press space with e. Then there are lots of progress beeps. Do > > these > > >>> indicate that the file is being downloaded? Do I just need to wait? > > >>> > > >>> Also I'm unclear about what the "save page" command does. If I want > to > > >> save > > >>> a page, do I do the save page command when I'm looking at it? > > >>> Or do I pdo save page when I'm on the link to the page I want to save? > > >>> > > >>> Catherine > > >>> > > >>> ___ > > >>> Replies to this message will go directly to the sender. > > >>> If your reply would be useful to the list, please send a copy to the > > list > > >> as > > >>> well. > > >>> > > >>> To leave the BrailleNote list, send a blank message to > > >>> [EMAIL PROTECTED] > > >>> To view the list archives or change your preferences, visit > > >>> http://list.humanware.com/mailman/listinfo/braillenote > > >>> > > >>> No virus found in this incoming message. > > >>> Checked by AVG Free Edition. > > >>> Version: 7.5.516 / Virus Database: 269.19.7/1234 - Release Date: > > 1/20/2008 > > >>> 2:15 PM > > >>> > > >>> > > >>> No virus found in this outgoing message. > > >>> Checked by AVG Free Edition. > > >>> Version: 7.5.516 / Virus Database: 269.19.7/1234 - Release Date: > > 1/20/2008 > > >>> 2:15 PM > > >>> > > >>> > > >>> > > >>> ___ > > >>> Replies to this message will go directly to the sender. > > >>> If your reply would be useful to the list, please send a > > >>> copy to the list as well. > > >>> > > >>> To leave the BrailleNote list, send a blank message to > > >>> [EMAIL PROTECTED] > > >>> To view the list archives or change your preferences, visit > > >>> http://list.humanware.com/mailman/listinfo/braillenote > > >>> > > >>> > > > > > > ___ > > > Replies to this message will go directly to the sender. > > > If your reply would be useful to the list, please send a > > > copy to the list as well. > > > > > > To leave the BrailleNote list, send a blank message to > > > [EMAIL PROTECTED] > > > To view the list archives or change your preferences, visit > > > http://list.humanware.com/mailman/listinfo/braillenote > > > > > > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
