Carol,
Something that really helps is if you are able to give the exact steps and
file that was being used when the issue occured. This should be as detailed
as possible and would be even better if you could reproduce the issue after
a no-key reset and a 456/JKL Reset.
This is considered standard Beta Testing procedure.
Kevin
----- Original Message -----
From: "Carol Pearson" <[EMAIL PROTECTED]>
To: "BrailleNote Mailing List" <[email protected]>
Sent: Wednesday, February 27, 2008 8:15 AM
Subject: [Braillenote] SEEN THIS ONE?
Hi all,
Have you seen this one before ...
I first saw it some months back when I tried to load a .BRF file. After
going through the Options and setting them as Default, I pressed E-Chord
and got a message , "Reached the end of the file". There was nothing I
could do to load it right then (in public) and I didn't try a reset. ...
(I thought).
I solved my problem by replacing a few files from another source and they
appeared fine.
Today I found I had lost one of those files so retrieved it from my
husband's mPower. On loading it into the PK (as described above) I got
the same error ...
I repeated the process using the mPower and - yes - it loaded fine!
After performing a C3-C4reset on the PK, I reloaded and this time it
worked ...
The file is only 59KB (hardly giant size) and I'm not sure where the
problem lies. I didn't think to check memory availability before
performing this process and wonder just what is clogging up the works
here.
Any ideas whether this is likely to be a memory issue or something else
and whether it should be brought to the attention of HW staff?
All comments most welcome. Thanks.
--
Carol
[EMAIL PROTECTED]
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