Carol,
It may have been an issue of low virtual/physical memory as the PK runs out
of memory a lot sooner than the mPower does. The reason for this is that the
PK has 40 MB of shared memory as compared to the 64 MB shared memory that
the mPower does. This is quite a significant difference as anyone who has
had experieince with the PK and mPower would know.
It may have been a phantom bug if it went away after a reset was performed.
Be sure to keep a note on this particular issue as it shouldn't be
happening.
Kevin
----- Original Message -----
From: "Carol Pearson" <[EMAIL PROTECTED]>
To: "Kevin Chao" <[EMAIL PROTECTED]>
Sent: Wednesday, February 27, 2008 2:38 PM
Subject: Re: [Braillenote] SEEN THIS ONE?
As I solved the problem following a reset and therefore haven't reproduced
it, can't see that I can do what you suggest as standard.
I'd have thought that a file of that size should have given no trouble.
The file in question was a text version of Proverbs from the Bible and I
consider the procedure flakey to say the least.
--
Carol
[EMAIL PROTECTED]
----- Original Message -----
From: "Kevin Chao" <[EMAIL PROTECTED]>
To: "Carol Pearson" <[EMAIL PROTECTED]>; "BrailleNote Mailing
List" <[email protected]>
Sent: Wednesday, February 27, 2008 10:17 PM
Subject: Re: [Braillenote] SEEN THIS ONE?
Carol,
Something that really helps is if you are able to give the exact steps
and file that was being used when the issue occured. This should be as
detailed as possible and would be even better if you could reproduce the
issue after a no-key reset and a 456/JKL Reset.
This is considered standard Beta Testing procedure.
Kevin
----- Original Message -----
From: "Carol Pearson" <[EMAIL PROTECTED]>
To: "BrailleNote Mailing List" <[email protected]>
Sent: Wednesday, February 27, 2008 8:15 AM
Subject: [Braillenote] SEEN THIS ONE?
Hi all,
Have you seen this one before ...
I first saw it some months back when I tried to load a .BRF file. After
going through the Options and setting them as Default, I pressed E-Chord
and got a message , "Reached the end of the file". There was nothing I
could do to load it right then (in public) and I didn't try a reset.
... (I thought).
I solved my problem by replacing a few files from another source and
they appeared fine.
Today I found I had lost one of those files so retrieved it from my
husband's mPower. On loading it into the PK (as described above) I got
the same error ...
I repeated the process using the mPower and - yes - it loaded fine!
After performing a C3-C4reset on the PK, I reloaded and this time it
worked ...
The file is only 59KB (hardly giant size) and I'm not sure where the
problem lies. I didn't think to check memory availability before
performing this process and wonder just what is clogging up the works
here.
Any ideas whether this is likely to be a memory issue or something else
and whether it should be brought to the attention of HW staff?
All comments most welcome. Thanks.
--
Carol
[EMAIL PROTECTED]
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