Actually, it was the cleanings, as told to me by a Humanware Rep at the
convention.  They used to do repairs and it was to difficult to get parts.

I personally don't know why they can't still do cleanings (without replacing
anything) and simply let us know if we need to send the units in later for
other work.

Cindy

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of 
> Brian Lingard
> Sent: Sunday, May 18, 2008 1:12 AM
> To: BrailleNote List
> Subject: RE: [Braillenote] Question about Humanware services 
> at convention
> 
> 
> Ottawa Canada
> 
> Dear Nikkie and list:
> 
> Last year, or possibly the year before, Humanware announced 
> that they would no longer offer display cleaning at the 
> National Conventions due to the limited facilities there not 
> being adequate to do a proper job.  What changed from the 
> year before when they did display cleaning and that year I do 
> not know. Possibly the anticipated volume of displays to be 
> cleaned, possibly increased requirements to clean the gunk 
> off of the pins, but for whatever reason, Humanware did not 
> provide display cleaning at any of the national conventions last year.
> 
> At least this was the case with Humanware USA.  Think I heard 
> their other divisions, such as Europe, Australia and New 
> Zealand also discontinued display cleaning at conventions 
> there, like Sight Village in the UK.
> 
> Brian
> Brian K. Lingard
> E-mail: [EMAIL PROTECTED]
> Tel: +1 (613) 247-0665
> Mobile: +1 (613) 725-6602
> New York, NY Tel: +1 (646) 797-2862
> FAX: +1 (613) 247-9998
> Skype: ve3yiab2ji15
> This message composed on Dell laptop.
> 
> 
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