Lesley,

It is not possible to know what is wrong with the connection through the
information provided here. Have you called HW Technical Support? It
would help if we could work to try to diagnose the problem instead of
just guessing on this list.

Has the PK ever connected to your computer? If so, have any variables
changed on your computer since the last time the PK connected
successfully?

Again, it would probably be beneficial to call HumanWare Technical
Support on this.

Dave 



Dave Wilkinson
Western Region Blindness Product Specialist
800-722-3393, ext. 241
[EMAIL PROTECTED]
www.humanware.com 
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Leslie
Peterson
Sent: Friday, December 05, 2008 9:42 PM
To: 'Braille Note'
Subject: [Braillenote] I Need your help

I think this is forth message to you.

Why my PK can not connect to the WinEyes via serial? PK is fine. Wineye
is fine. I do not understand why both can not connect. PK is 7.5.  WE is
7.0.
PC is WinXP.

GW Micro told me that is my PK problem. What did I miss something in PK.
I did try up to COM50 but nothings.

Puzzling and waiting for your answer.

Leslie--


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