Dave and others.

I will try to call Humanware. I really dislike to call there and hold many
minutes because he can not call me back because I do not have the phone. He
should answer my email message on the BrailleNote list.

Anyway, yes, they were working to connect before I installed upgrade WE7.0.
After they are not connect. GWMicro answered an email to me that it should
relate to PK problem. I am stuck.

Leslie--
-----Original Message-----
From: dave wilkinson [mailto:[EMAIL PROTECTED] 
Sent: Friday, December 05, 2008 10:19 PM
To: Leslie Peterson; Braille Note
Subject: RE: [Braillenote] I Need your help


Lesley,

It is not possible to know what is wrong with the connection through the
information provided here. Have you called HW Technical Support? It would
help if we could work to try to diagnose the problem instead of just
guessing on this list.

Has the PK ever connected to your computer? If so, have any variables
changed on your computer since the last time the PK connected successfully?

Again, it would probably be beneficial to call HumanWare Technical Support
on this.

Dave 



Dave Wilkinson
Western Region Blindness Product Specialist
800-722-3393, ext. 241
[EMAIL PROTECTED]
www.humanware.com 
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Leslie Peterson
Sent: Friday, December 05, 2008 9:42 PM
To: 'Braille Note'
Subject: [Braillenote] I Need your help

I think this is forth message to you.

Why my PK can not connect to the WinEyes via serial? PK is fine. Wineye is
fine. I do not understand why both can not connect. PK is 7.5.  WE is 7.0.
PC is WinXP.

GW Micro told me that is my PK problem. What did I miss something in PK. I
did try up to COM50 but nothings.

Puzzling and waiting for your answer.

Leslie--


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