Dear Mr. Peterson,

I was not trying to be insensative, and my apologies if it came across
that way. My reasoning for asking you to call tech support is that it
could speed up the time to get a solution. We can certainly try to do
this via email, although at the outset I'm baffled as to why Window-Eyes
would connect properly with 6.1, and not with 7. Nothing has changed on
the PK.

Please email me privately with the port that your PK shows up as on your
computer.

Sincerely,

Dave Wilkinson
Western Region Blindness Product Specialist
800-722-3393, ext. 241
[EMAIL PROTECTED]
www.humanware.com 

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