Mike, in the normal consumer world, if a TV, computer system, cell phone or home appliance doesn't remain compettative, people will just simply stop using it and switch to something else. In the blindness community it is a bit different since assistive technology is such a significant investment, but the fact is that the BrailleNote, once a state-of-the-art product that put people in awe when they saw what it could do, is simply not remaining compettative. I love my BrailleNote, but like others, was disappointed at the lack of crucial revisions in KeySoft 8--indeed, Word support is now around 6 years old. Have you any idea how long sighted people would use Macbooks, Windows, cell phones or MP3 players if their compatibility with modern file formats lagged six years behind?
So I think to put it down to complaining makes no sense: if Humanware were a charity we would all say, "awww, thank you for this update! We really appreciate it." But they're not a charity: we've invested significant time and money into their product, and it's not delivering. Grant On 1/30/09, mike welty <[email protected]> wrote: > > I personally don't care what people say, and I've been a bn user since 5.0. > > I know a lot of what has been asked. I've noticed that people complain every > > time there's an update, no matter what is added. > > ----- Original Message ----- > From: "Karyn Campbell" <[email protected]> > To: "Braillenote Discussion List" <[email protected]> > Sent: Friday, January 30, 2009 11:48 > Subject: RE: [Braillenote] people, enough > > >> Mike, >> >> With all due respect, you don't have a goodknowledge of the history of >> this >> product and what has been asked for in the past. In the case of HTML >> support in Keymail and better Word support, these are things that have >> been >> requested for years with Word support going back at least six years >> according to What Rose has said. Don't you think that HW would get the >> message and tell us something about these issues? Instead, we kept >> hearing >> that Word support is a Microsoft issue and I now wonder where the truth >> lies >> in that tired old excuse. People like Rose need support for Word >> right now, not at a date unknown sometime in the very distant future >> after >> she and others lose their jobs because of lack of such support. Rose and >> others like her will do what they must to remain competetive; and if that >> means going to another product that better meets their needs, then so be >> it. >> They have a right to aire their frustrations. If you don't want to read >> it, >> then kindly use the delete key please. All devices have one in one form >> or >> another. >> >> Karyn Campbell, Illinois USA, [email protected] >> VN QT M Power user running KS 7.5 B 28. >> Check out my Blog at packerbrat.livejournal.com >> >> >> Internal Virus Database is out of date. >> Checked by AVG - http://www.avg.com >> Version: 8.0.176 / Virus Database: 270.9.19/1859 - Release Date: >> 12/20/2008 >> 2:34 PM >> >> >> ___ >> Replies to this message will go directly to the sender. >> If your reply would be useful to the list, please send a >> copy to the list as well. >> >> To leave the BrailleNote list, send a blank message to >> [email protected] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
