Maurice.
Thank you for this information!
I think Peggy, Alex, Joseph and others had made some great points!
Peggy with lack of communication.
Alex with beta testing ideas.
I know commercial confidentiality and the need to keep prospective
upgrades "in-house" is most important.
Can you, someone from HW address the points that have been made on many
occasions on this list, regarding the seeming lack of response to what
consumers are asking for?
I mean in particular very much better support for Word?
How difficult is c e upgrading?
Greater memory?
Of course we all use the BN for a multitude of reasons and no 2 of us
would use it for the same. Each one of us would have vastly different
priorities when it comes to improvements, however, the feeling that HW is
ignoring, disinterested, or has other "fish" in the ocean is a sentiment
surely HW cannot deny or ignore.
If!!!! HW feel there is no real future for the BN in the medium to long
term, would you, HW tell us?
Please take into account the depth of feeling and the obvious passion that
your consumers have for the BN products! They could be most influential in
where you, HW go!!
Peter.
----- Original Message -----
From: "Maurice Sloane" <[email protected]
To: "Braillenote List" <[email protected]
Date sent: Sat, 11 Jul 2009 23:14:55 -0400
Subject: [Braillenote] Keysoft 8 Thread: Dominic Gagliano
I'm forwarding the following message from Peggy which is in reply
to
Dominic's earlier post concerning KeySoft 8.
If others wish to comment on this thread please use my message
when
replying and NOT Dominic's original message. The reason for this
is
that the total size of Dominic's original message is close to
exceeding
the limit accepted by the list mailing system. This was caused
by the
fact that Dominic included the list digest as part of his
message.
If you reply to Dominic's original message the messages will be
discarded by the mail list.
Thanks
Maurice Sloane
HumanWare
Thanks for the update, Dominic. I think the frustration, for me
at
least,
is not so much the delay, but the total silence on HumanWare's
part.
I'd
rather hear more frequent "we're still testing and fine tuning"
updates
than
dead silence. It seems like HumanWare only responds when 456
people
start
grumbling and saying we're frustrated, and then we get a message
like
yours.
I would rather have a message like yours posted on its own, and
not as a
response to a bunch of people feeling frustrated. Just
expressing my
feelings and giving feedback, and in no way meaning this as an
attack.
Peggy <who loves her BrailleNote, but is very disappointed at the
total
silence of Humanware about anything BrailleNote-related
http://kernsac.livejournal.com
http://facebook.com/kernsac
----- Original Message -----
From: "Dominic Gagliano" <[email protected]
To: <[email protected]
Sent: Saturday, July 11, 2009 9:33 AM
Subject: [Braillenote] KeySoft 8 update
I read that everyone is anxious to know the status and also read
a lot
of frustrations. KeySoft 8 is in its final beta testing and
being
prepared for release very, soon. There is a risk in providing an
exact
release date if the software is not completely tested and our
only
position is to meet due dates which has happened in the past. We
now
insist that we follow thru on the complete testing process and
release
once R&D have given approval.
There is a good deal of speculation on features for KeySoft 8.
These
have already been established and posted on this list as well as
our
website. This upgrade will not include an upgrade to Windows CE.
http://www.humanware.com/en-usa/about_us/press_releases/2009_pres
s_relea
ses/unveiling_keysoft_8
SMA's provide for two future upgrades without any specific time
frame.
If you prefer to not invest in future upgrades, then you can
purchase
single upgrades at additional cost. SMA purchases help fund the
cost for
engineering to produce software upgrades.
I thank those on the list that have been patient and have
attempted to
explain to those others that in the end we all want a stable
reliable
release.
Dominic Gagliano
Vice President of Blindness Sales
HumanWare, Inc
800-722-3393 Ext 258
Direct: 312-432-1147
FAX: 312-226-6127
[email protected]
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